Circuit City announced today that they will layoff 3,500 workers that they say are over-compensated and replace them with cheaper labor.
Cue the circus clowns.
Memo to Circuit City management: Many of us out here in buying-things-land already know more than your employees do about the products that they're selling. Replacing them with their cheaper, non-union, third world immigrant counterpart will only mean that your customer service is about to go from completely unhelpful to the retail equivalent of garden gnomes. You'd be better off hiring a couple hundred trained squirrels. At least those things are cute. And entertaining.
But I do have a free tagline idea that you're more than welcome to have:
Read the box.
It's really hard to say that Circuit City really sells anything except it's stock. What they do with electronics products, their so called core business, is to simply take them off the truck, open *some of* the boxes, and display them. Then they have these (apparently overpaid) pimply-faced teenagers who hang out behind the register and pretend to like each other until their shift is over.
Yet management guru's applaud the move and predict more companies will follow suit.
"If lower-cost labor is available, it's the right thing to do. They're not a charity," says Francie Dalton of Columbia, Md., president of Dalton Alliances, a management consultancy. "If it was your business and you have lower-cost labor available, you should do the same thing."
Did I just fall down the rabbit hole or did this nitwit just refer to $11/hour wages as charity?
Let's just follow the logic, shall we? If you can get a CEO for $250K, you should do that. In fact, if you can get one for $175K, you should fire the one you had at $250K and hire him or her. Tell you what Francie, I'll do CEO of Circuit City for $165K, bonus and all. I'd even be pretty good at it (you'd be getting a bargain). Now go ahead and fire Philip Schoonover. After all, his base alone is $700K (bonus gets him close to 3 mil).
Or they could just fire that asshole altogether and get good customer service. Do that, and I might even shop there.